How It Works

No two projects are alike. We've outlined the most common process here, though your project may differ slightly.

See Our Plans
Choose a plan

Start by choosing a plan. We'll then arrange a quick call to ensure you’ve selected the right one.

Arrange payment

The first payment is taken via bank transfer, and a Direct Debit is set up for subsequent months.

Brief

Complete a brief outlining your requirements, preferred CMS platform, details of your accounting or ERP system, and a list of expected deliverables.

Project manager allocation

A project manager is assigned to set up your project in our project management tool, clarify requirements, assist engineers, and maintain communication.

Scoping and onboarding

A detailed scope is developed and shared with you for approval.

Task creation

The project manager creates epics, user stories, and tasks, which are then divided into two-week sprints. You're required to submit any further clarifications at this stage.

Resource allocation

A UI/UX designer, a software engineer, and a quality assurance (QA) engineer are assigned to your project.

UI/UX design

Depending on your project, you'll be presented with wireframes for approval, followed by design mockups and HTML templates for final approval.

Implementation

Development and integration tasks are completed and passed to the QA team for testing.

Testing

The QA engineer tests each task. Items are either closed or reopened for further revision. QA may also log any bugs found.

User acceptance testing (UAT)

You review the work, request any revisions if needed, and tasks follow the same QA cycle as necessary.

Deployment

Once you’re satisfied, deliverables are prepared for production. Our deployment team schedules a date and time to take the work live—whether it’s a website or app launch.

Technical support

Your support contract begins.

Change requests and new feature requests

Depending on the workload, you may need to subscribe for an additional month or top up your production hours.