Connectivity creates productivity

Accomplish any imaginable integration scenario to a third-party system and align your business to your customers’ buying journey and create better relationships.

Built on an integration framework, TranSync is the clever bit that connects our e-commerce platform to third-party systems such as accounts, CRM, ERP, payroll, document management and warehouse management systems.

Automating data flow between your customer facing websites, apps and internal business systems significantly improve efficiency and data accuracy, reduce operational expenses and consistency across all systems. From day one you will notice a significant reduction in operational expenses, increase company and employee productivity, and improve profit margins. Most importantly, integration aligns your business processes to your customers’ buying journey; enabling better relationships and communication, significantly improving your customers’ buying experience, as does their pre and after sales experience. Which makes happy customers.

Features

  • Multiple datasets with one web site or system fed from one or more locations
  • Multiple datasets feeding more than one web site or system with data potentially split across systems from each source
  • Easy to add additional data sources for the same web site or system
  • Multiple Scheduled Outbound events
  • Multiple Scheduled Inbound events
  • Table to table mapping
  • View to table mapping
  • Field to field mapping
  • Works with any ODBC compliant source
  • Adjust views
  • Automated, scheduled synchronisation of frequently changing digital assets including documents and images
  • Provides data export (CSV, XLS, XML)

Outbound Connectivity

Typical data sent to a customer facing system includes:

  • Customer account information
  • Addresses
  • Order history and updates
  • Stock
  • Subscription & membership records
  • Pricing (complex and contract pricing included)
  • TranSync Direct also handles digital assets uploading and synchronising item images, specification documents, invoice PDFs and other electronic files.

Inbound Connectivity

Information returned to your internal business systems can include:

  • New customer information
  • Updates to customer information
  • Estimate request
  • Orders
  • Requests for information
  • Payments on account
  • Payment authorisations
  • CRM activities
  • Support issues
  • Subscriptions